Deliveries

The estimated delivery period begins after approval by the financial institution or approval of the medical prescription (in the case of purchasing glasses with multifocal lenses).

After sending the merchandise to the Post Office or Carrier, you will receive a tracking code and will be able to track the location of your order.

Delivery times vary depending on the shipping method chosen, the delivery region and the type of glasses purchased . Please note that the estimated delivery date for your order is provided at checkout.

 

IMPORTANT:

THE GLASSES MANUFACTURING TIME MUST BE CONSIDERED TOGETHER WITH THE SELECTED SHIPPING TIME

- Complete Glasses (frame and lens): TIME OF 5 WORKING DAYS + shipping
- Glasses With Far/Near Lens: TIME OF 15 WORKING DAYS + shipping
- Glasses With Multifocal Treatment: TIME OF 20 WORKING DAYS + shipping

 

Delivery may not be made within the stipulated period due to:
- The absence of people at the address registered at the time of purchase;
- Divergent registration data;
- Refusal of the order by people at the delivery address;
- Change of address of the customer;
- The occurrence of an event of force majeure, such as floods, natural disasters, accidents or situations that prevent delivery, such as postal strikes.

If there is a change in the delivery time of your order, we will notify you!